Shipping Information

Products on BuySteroids.WS can be fulfilled from the USA Domestic Warehouse, the International Warehouse, or both depending on current inventory.

Warehouse availability is product-specific. The same product may be available domestically, internationally or from both options at the same time. Each warehouse category can also include inventory held at multiple physical fulfillment locations.

For example, two products listed as International Warehouse inventory may be stocked at different international fulfillment locations. If both are ordered together, they may be dispatched as separate shipments and the applicable shipping charges will be calculated automatically during checkout.

Order processing begins after payment has been successfully received and confirmed.

Processing includes payment confirmation, warehouse preparation, stock verification where necessary, packing and dispatch.

Processing time is separate from delivery time. The warehouse delivery estimates shown on this page begin only after the shipment has been dispatched.

Business days generally exclude weekends and public holidays. Final delivery times can vary because of carrier operations, destination, customs processing, weather and other circumstances outside our direct control.

Remote destinations may require additional transit time.

Shipping charges are calculated automatically during checkout based on the warehouse locations required to fulfill the products in your cart. You will see the applicable shipping cost before completing your order.

Both the USA Domestic Warehouse and International Warehouse categories can include inventory held at multiple fulfillment locations. Products displayed under the same warehouse category are therefore not necessarily stored at the same physical warehouse.

Orders are packaged with customer privacy and normal postal handling in mind. External packaging does not unnecessarily advertise the contents of the shipment.

Packaging type and parcel size can vary depending on the products ordered, warehouse, shipment size and available packing materials.

In some cases, suitable shipping cartons may be reused where appropriate. Packaging may therefore differ from one shipment to another.

An order may be divided into multiple shipments because of product quantity, package size or the warehouse locations where the selected products are currently stocked.

Multiple shipments do not necessarily mean that the order is unusually large. Products within the same USA Domestic or International category can be held at different physical warehouses and may therefore need to be dispatched separately.

Where separate warehouse fulfillment results in additional shipping charges, those charges are calculated automatically during checkout before the order is placed.

If an order is divided, individual parcels can be dispatched separately and may arrive on different days.

Do not assume an order is incomplete simply because one parcel arrives before another. Review the shipment and tracking information shown in your account.

Always enter a complete and accurate address. Customers are responsible for checking their shipping information before the order is dispatched.

When tracking is available for a shipment, the information can be reviewed through your BuySteroids.WS account.

Tracking does not always update immediately after dispatch. Initial scans and transfers between postal networks can take time to appear.

A period without a new tracking event does not automatically mean that the parcel is lost.

• Review your order status and available tracking in your account.
• Allow time for the first carrier or postal scan to appear.
• Monitor delivery notices and collection requests from the carrier.
• Contact support if the shipment exceeds the normal delivery window.

Signature requirements can depend on the shipping service, carrier, warehouse and destination.

If a signature or collection is required and nobody is available at the delivery address, the postal or courier service may leave a notice or update the tracking information with collection instructions.

Customers are responsible for monitoring tracking and collecting parcels when required by the delivery provider.

A shipment can occasionally take longer than the estimated delivery period because of postal delays, customs processing, weather, holidays, remote delivery routes or other carrier-related circumstances.

Before contacting support about a delay, check your order history and available tracking and count the number of business days since dispatch, not the number of days since the order was placed.

If a qualifying shipment is confirmed as lost or otherwise meets the conditions of the store's reshipping policy, a free replacement shipment may be provided instead of a monetary or cryptocurrency refund.

Because completed payments are generally non-refundable, eligible delivery claims are handled through replacement shipment rather than repayment.

Support may request information necessary to investigate the shipment, including:

• Order ID
• Tracking number and current tracking status
• Delivery or collection information
• Customs documentation where applicable
• Other information reasonably required to investigate the shipment

International shipments can be subject to customs processing and import requirements at the destination.

Customers are responsible for determining whether the products they order can lawfully be purchased, possessed and imported into their country or jurisdiction.

Customs authorities operate independently of BuySteroids.WS and may inspect, delay, return or seize shipments according to local law.

If support requests an official customs notice as part of a claim, provide a clear copy of the document so the circumstances can be reviewed.

If an order has not yet entered fulfillment, changes may still be possible.

Once an order has been dispatched, shipment contents and delivery details normally cannot be changed.

Orders should be placed directly through the official BuySteroids.WS website so that products, warehouse selection, payment information and order history are correctly recorded in the customer account.

Orders are not processed through unofficial third-party websites or marketplaces.

If you need help with a delivery, tracking status, shipping address, split shipment or claim, contact customer support through the official website.

Including your Order ID and a clear explanation of the issue helps support review the request more efficiently.